*w1. Who We Are*
Fernn Co. ("we", "us", "fernn.co") sells premium designer pots and home decor.
Website: http://fernn.co
Contact: fernn.companies@gmail.com
*2. What Data We Collect*
- *Personal Info*: Name, email, phone number, shipping address, billing address
- *Order Info*: Products purchased, payment info [handled by Razorpay/UPI/Card processor - we don't store card details]
- *Website Data*: IP address, browser type, pages visited, cookies
- *Marketing Data*: If you sign up for offers like "Up To 30% OFF"
*3. How We Use Your Data*
- Process and ship your orders
- Send order updates and customer support
- Improve our website and products
- Send promotional emails/SMS/WhatsApp if you opted in. You can unsubscribe anytime
- Run ads and analytics to understand what customers like
*4. Cookies*
We use cookies to remember your cart, improve site experience, and run ads. You can disable cookies in your browser settings.
*5. Sharing Your Data*
We only share data with:
- *Shipping partners* to deliver your pots
- *Payment gateways* like Razorpay, UPI, Cards
- *Analytics & Ad platforms* like Meta, Google
We never sell your personal data.
*6. Data Security*
We use secure payment gateways and SSL encryption. However, no website can guarantee 100% security.
*7. Your Rights*
You can request to:
- Access, correct, or delete your data
- Unsubscribe from marketing
- Request a copy of your data
Email us at: fernn.companies@gmail.com
*8. Children’s Privacy*
Our site is not intended for anyone under 18.
*9. Changes to This Policy*
We may update this policy. The "Last Updated" date will change when we do.
*10. Contact Us*
For any privacy questions: fernn.companies@gmail.com